Customer Service
If you have any question call us at
(925)820-8367 M-F 10:30am-5:30pm
Or email us at
customerservice@ellajboutique.com
International Orders
At this time we are not accepting international orders.
Payment
We accept payment through Paypal.
Cancelling or Modifying Order
Orders can be cancelled or modified, as long as the item has not been shipped.
Shipping
All items are shipped within 24 to 48 hours via USPS.
Returns
Ella J wants you to be happy with all your purchases. If you are unhappy with your purchase, feel free to ship us back the item within 20 days.
-All items MUST have all tags attached, unworn, unwashed, and unaltered.
-All sales are final on sale items
**Due to the inability to try on, touch, and feel a garment and shipping/processing time, please note the online return policy only applies to purchases made online, not in store.